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Privacy Policy for The Wellness Group Ramsbottom Limited

Effective Date: 19th November 2025

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  1. Introduction

Welcome to The Wellness Group Ramsbottom Limited. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our wellness services.

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  1. Information We Collect

We may collect and process the following types of personal data:
• Personal Identification Information: Name, email address, phone number, postal address
• Health & Wellness Information: Information you voluntarily provide related to your wellbeing (e.g. lifestyle habits, goals, or health concerns)
• Payment Information: Billing details when purchasing services (processed securely via third-party providers)
• Website Usage Data: IP address, browser type, pages visited, and cookies
• Communication Data: Messages, emails, or enquiries you send to us

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  1. How We Use Your Information

We use your information to:
• Provide and personalise wellness services
• Communicate with you about appointments, services, or enquiries
• Process payments and manage bookings
• Improve our services and customer experience
• Comply with legal and regulatory obligations

We will only use your data where we have a lawful basis to do so, including your consent, contract performance, or legitimate business interests.

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  1. Sharing Your Information

We do not sell your personal data. We may share your information with:
• Trusted service providers (e.g. payment processors, booking systems)
• Professional advisors where necessary
• Legal authorities if required by law

All third parties are required to respect the security of your data.

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  1. Data Storage and Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

Your data is stored securely and only retained for as long as necessary to fulfil the purposes outlined in this policy or to meet legal obligations.

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  1. Your Rights

Under applicable data protection laws (such as UK GDPR), you have the right to:
• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the details below.

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  1. Cookies

Our website may use cookies to enhance user experience and analyse website traffic. You can control cookie preferences through your browser settings.

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  1. Third-Party Links

Our website or services may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies.

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  1. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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  1. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

The Wellness Group Ramsbottom Limited

Email: info@thewellnessgrouponline.co.uk
Address: C/O The Accountants No. 11, Moss Side Street, Shawforth, England, OL12 8EP